Is your Whirlpool side by side refrigerator’s ice maker not producing ice like it should? You’re not alone. Many homeowners encounter issues with their ice makers, especially after a power outage, a clogged water line, or a mechanical fault. Fortunately, resetting your Whirlpool ice maker is often all you need to get it functioning properly again.
In this detailed guide, we’ll walk you through how to reset your Whirlpool side by side ice maker step-by-step. We’ll also explain why your ice maker may need a reset in the first place and how to prevent future issues.
Understanding Your Whirlpool Side by Side Ice Maker
Before diving into the reset process, it’s important to understand how your ice maker works. Whirlpool side by side refrigerators feature an automatic ice maker that is typically located in the freezer compartment. The ice maker works in conjunction with the water inlet valve to produce and dispense ice cubes.
There are several components involved in ice production:
- The ice mold where water is frozen into cubes
- A water inlet valve that allows water into the ice maker
- A thermostat or temperature sensor
- A motor module responsible for ejecting ice
- A shutoff arm or wire signal switch indicating when the bin is full
When one of these parts malfunctions, you’ll notice signs such as:
- No ice production for several days
- Ice cubes that are too small or malformed
- Water leaking around the ice maker
- An ice maker that continues making ice despite a full bin
Now that you understand the basics, let’s move on to how and why you may need to reset your Whirlpool side by side ice maker.
When Should You Consider Resetting the Ice Maker?
There are several scenarios where resetting your Whirlpool ice maker becomes necessary rather than replacing the entire unit or part of it.
1. After a Power Outage
Power fluctuations or outages can cause the ice maker to stop mid-cycle or lose calibration. Restarting the fridge and resetting the ice module often kicks it back into gear.
2. If the Ice Maker Is Jammed or Stuck
Ice cubes might get stuck in the mold or ejection mechanism due to temperature, water mineral deposits, or wear. A simple manual reset can dislodge jams and restart the cycle.
3. Malfunction Due to Overheating or Freezer Conditions
If the freezer compartment’s temperature is too high due to a thermostat issue or frequently opened doors, this can affect ice production. Resetting the ice maker helps it adjust to ambient settings once proper temperatures return.
4. Following Water Line Maintenance or Repair
After replacing the water filter or doing plumbing work around the refrigerator, some models require a reset to signal the ice maker to begin a new production cycle.
5. Following Part Replacement
If you’ve installed a new ice maker module or repaired a faulty water valve, a reset can ensure hardware components are recalibrated.
Step-by-Step Guide: How to Reset a Whirlpool Side by Side Ice Maker
Each Whirlpool model comes with slightly different procedures. However, the following steps can be applied to most side by side refrigerator models:
Step 1: Turn Off the Ice Maker
Locate the control switch or toggle arm on your ice maker. Use the following guidelines depending on your model:
- Newer digital models might have a touchscreen panel with an “Ice Maker On/Off” option.
- Older mechanical models may use a wire signal switch; turn it to the “up” position to turn the ice maker off.
Step 2: Remove Any Ice or Obstructions
Open the ice maker compartment and take out any ice cubes stuck in the mold or bin. Use a plastic utensil or towel to remove debris. Avoid using metal tools, which can damage the unit.
Step 3: Unplug the Refrigerator or Turn Off the Circuit Breaker
A soft reset requires cutting off the power entirely. Unplug your refrigerator from the wall outlet or flip the circuit breaker switch. Leave it disconnected for 5–10 minutes to allow system recalibration.
Step 4: Locate and Press the Reset Button (If Available)
Some Whirlpool models feature a reset button on the front of the ice maker unit. This may appear as a small plastic pinhole or labeled “Reset.” Use a small tool, like a paperclip, to press and hold for 10 seconds.
Step 5: Restore Power and Turn the Ice Maker Back On
Reconnect the refrigerator to power. If your model requires flipping a breaker or reconnecting manually, do so. Wait about 24 hours after turning the ice maker back on for it to restart the freezing and ejection cycle.
Step 6: Manually Cycle the Ice Maker (Optional)
On some models, you can manually trigger the ice maker cycle to check for proper functioning. Use a screwdriver to turn the small notch on the motor module. Or for digital models, use the ‘Ice Maker Test’ function, if your refrigerator includes it.
Troubleshooting Common Issues After Resetting
Even after resetting, you may still run into issues. Here’s how you can identify and address common complications.
1. No Water Flow to the Ice Maker After Reset
Problem: Sometimes, after rebooting the system, the water supply to the ice maker still doesn’t seem to run.
Solution:
- Check that the water supply valve (found behind the fridge) is fully open.
- Inspect your water inlet valve filter for clogs—replace if needed.
- Ensure that the water filter in the fridge is properly installed and not overdue for replacement.
2. Ice Maker Is Still Not Making Ice
Problem: You’ve successfully reset the ice maker, but it’s not producing ice.
Solution:
- Verify that the freezer compartment is cold enough— should be at 0°F or colder.
- Manually test the thermostat or temperature sensor.
- Check the ice maker’s motor module to see if it’s stuck mid-rotation (this may need replacement).
3. Water Leaks or Freezes in the Ice Mold
Problem: After a reset, you might notice water leaks or ice cubes not ejecting properly.
Solution:
- Ensure the water supply line is tightly sealed at both ends (valve and fridge connection).
- Inspect the ice maker mold for hard water residue and clean if necessary with a vinegar-water solution or descaler.
- Reset the ice maker again and monitor for abnormal water flow.
4. The Ice Maker Fills the Bin Too Fast or Never Shuts Off
Problem: An improperly calibrated ice maker may not stop producing even with a full bin.
Solution:
- Verify that the arm or wire sensor is not bent or blocked.
- Try resetting again and recalibrate using the manufacturer’s procedure.
- Consider replacing the ice maker assembly if the issue persists.
Preventive Maintenance to Avoid Frequent Resets
Avoid frequent resets by following these tips to prolong the life and efficiency of your Whirlpool side by side refrigerator ice maker.
1. Keep the Freezer at the Right Temperature
Ensure your freezer stays at or below 0°F (−18°C). This allows your ice maker to freeze cubes correctly in a consistent fashion.
2. Regularly Replace Water Filters
Replace your fridge’s water filter every 6–12 months, depending on usage and product guidelines. A clean filter ensures better water flow and quality.
3. Inspect and Replace the Water Inlet Valve
Mineral deposits and debris can build up over time. Inspect the inlet valve annually and clean or replace if any leaks or clogs occur.
4. Clean the Ice Mold Periodically
Use a soft detergent or descaling solution once or twice a year to remove buildup in the mold and ensure smooth cube release.
5. Monitor Door Seals and Usage
Frequent opening of the freezer compartment can result in warm temperatures, disturbing the freezing cycle. Inspect the door gasket regularly and replace if torn.
Reset Procedures for Specific Whirlpool Model Series
Depending on your Whirlpool refrigerator series, the exact location and steps to reset the ice maker can vary. Here’s a breakdown tailored to different Whirlpool refrigerator model categories:
Whirlpool French Door & Side by Side (2015–2023 Models)
These models often include digital controls. Resetting steps include:
- Navigate to “Settings” or “Diagnostic Mode” on the control panel.
- Select “Ice Maker Reset” or “Factory Reset.”
- Complete the reset and wait.
Whirlpool Gold & Architect Series
These high-end models typically feature a mechanical-style switch at the bottom of the ice maker module. Steps are:
- Press the switch for 10–15 seconds until a click is heard.
- Wait for the motor to rotate back to position.
- Leave power on and monitor results over 24–48 hours.
Older Classic Whirlpool Ice Makers
Pre-2010 units may feature wire shutters and a manual arm system. To reset:
- Turn the arm upward to shut the system off.
- Wait for 24 hours and lower the arm to restart.
- (Optional) Manually trigger water feed using the fill tube to ensure function.
When to Call Professional Help
If your Whirlpool side by side ice maker still doesn’t work after a detailed reset, it’s time to consider professional repair or replacement. Here are some red flags:
- The ice maker doesn’t produce any ice even after 48 hours post-reset.
- There is persistent water leakage despite no visible external breaks.
- The reset button, motor module, or control panel emit unusual sounds or resistance.
- There’s visible damage or wear inside or around internal components.
If these issues persist, reaching out to an authorized Whirlpool service technician or using trained repair services ensures you don’t damage the appliance further.
Conclusion: A Seamless Way to Keep Your Ice Maker Churning Out Cubes
Resetting your Whirlpool side by side ice maker doesn’t have to be a frustrating task. With proper knowledge of the unit, systematic troubleshooting, and preventive care, you can keep your refrigerator’s ice maker working perfectly all year.
Whether your issue stemmed from a power outage, clogged water line, or a mechanical misfire, the step-by-step reset process should restore function in most cases. Remember, patience is key—some resets may take over a day before you see results. Stay diligent and consult the product manual or Whirlpool’s support website for model-specific details when necessary.
By following this guide, you’ll ensure your ice maker keeps your drinks cold and your family happy throughout the seasons. Keep your fridge performing effortlessly—knowledge and maintenance make all the difference.
Why would I need to reset my Whirlpool side by side ice maker?
There are several reasons why you might need to reset your Whirlpool side by side ice maker. Common issues include the ice maker not producing ice, producing smaller ice cubes than usual, or failing to dispense ice properly. These problems can arise due to a variety of factors such as a frozen water line, a faulty ejector mechanism, or electrical malfunctions. Resetting the ice maker can help clear minor glitches and restore normal operation by restarting the cycle.
Additionally, after replacing parts like the water filter or performing maintenance on the refrigerator, it’s often necessary to reset the ice maker to ensure the system recalibrates. Some models have a dedicated reset button, while others require manual steps such as holding down certain components or powering the appliance off and on. A reset can also help troubleshoot error codes on models with digital displays. Understanding when to reset your ice maker is key to maintaining consistent performance.
How do I know if my Whirlpool ice maker needs a reset?
Signs that your Whirlpool side by side ice maker may need a reset include inconsistent ice production, the ice maker not cycling at all, or the mold filling with water but not proceeding to freeze. You may also notice unusual behavior such as the ejector arm spinning continuously or failing to advance to the next cycle. In some models with control panels, the unit might display an error code or stop responding to manual controls. These symptoms often point to the need for a reset to clear any software or mechanical hiccups.
It’s also helpful to observe if the ice maker begins working again after a power outage or after replacing the water filter, which can disrupt its normal cycle. If you’ve performed any maintenance and the ice maker still doesn’t work correctly, resetting can often bring it back to factory settings and realign its functions. Always check the user manual for model-specific indicators that a reset is required, or consult recent troubleshooting steps you’ve taken. Recognizing these symptoms early can help avoid further inconvenience.
What are the general steps to reset a Whirlpool side by side ice maker?
The general steps for resetting a Whirlpool side by side ice maker may vary slightly depending on the model, but most require turning off the ice maker, locating the reset button, or initiating a manual reset process. Typically, this involves opening the freezer door, lifting the bail wire or front cover of the ice maker, and pressing and holding the reset button for about 3 to 5 seconds until a clicking sound is heard. Some models might require unplugging the refrigerator or shutting off power at the circuit breaker before reapplying it to reset the system.
In the absence of a clearly marked reset button, you can attempt to manually reset the ice maker by turning the unit off, waiting a few minutes, and then turning it back on. Models using a paddle switch may require turning the paddle manually to engage the reset. After performing the reset, observe the ice maker for a few minutes to ensure it cycles through the fill and freeze stages properly. If your model has a digital display, you may also need to navigate the menu to confirm that the reset was successful.
Can I reset the ice maker without turning off the power?
In most cases, it is possible to reset a Whirlpool side by side ice maker without turning off the power, particularly if your model has a dedicated reset button. This usually involves accessing the ice maker assembly inside the freezer compartment and pressing the reset button for a short period until you hear a beep or feel a click. However, for some models, especially older ones or those with specific diagnostic features, power cycling remains an effective method of resetting internal controls and recalibrating sensors.
If your ice maker does not have a visible reset button, it’s often best to power down the refrigerator for a few minutes before turning it back on to fully reset the unit. This can clear out any electrical interference or software issues that may be preventing the ice maker from functioning properly. Power cycling works especially well if you’re experiencing communication errors or erratic behavior across the refrigerator’s control panel. When uncertain, always refer to the manufacturer’s manual to determine the best method for your specific model.
What should I do if resetting the ice maker doesn’t fix the issue?
If resetting the ice maker doesn’t resolve the problem, the next step is to check for mechanical or plumbing issues that could be affecting performance. Ensure the water supply to the refrigerator is fully connected and providing adequate pressure. Inspect the water filter and replace it if it’s clogged or overdue for replacement. Additionally, look for ice buildup inside the ice maker compartment, which can cause blockages and interfere with the cycle. Cleaning the unit and defrosting any frozen parts may help restore functionality.
If the issue persists after inspecting these components, consider testing the internal mechanisms such as the ejector motor, fill cup, or thermostat. If you’re comfortable doing so, manually rotate the ejector arm to see if it moves freely. You can also use a multimeter to test for continuity in the motor or thermostat. Should the problem continue, it may be due to a faulty control module or motor that requires professional repair or replacement. Always consult a certified technician if you suspect an electrical or mechanical failure that you cannot safely address yourself.
How often should I reset my Whirlpool ice maker?
Resetting your Whirlpool ice maker is not a routine maintenance task and should typically only be performed when troubleshooting issues that arise. If your refrigerator’s ice maker is functioning normally, there’s no need to reset it periodically. However, you may want to perform a reset after replacing the water filter, if you notice a drop in ice production, or after a power outage or surge. These events can disrupt the ice maker’s normal operation and a reset can help restore regular cycles without unnecessary interference.
Regular maintenance such as cleaning the ice bin, checking the water supply lines, and ensuring proper temperature settings can help reduce the frequency of resets. In most cases, only a few resets are necessary over the lifespan of the refrigerator. If you find yourself resetting the ice maker repeatedly due to recurring problems, this may signal a deeper issue with the unit’s components, such as a faulty motor or thermostat, that should be inspected by a qualified technician.
Are all Whirlpool side by side ice makers reset the same way?
No, not all Whirlpool side by side ice makers are reset the same way—the procedure can vary depending on the model and year of manufacture. Some units feature a clearly labeled reset button located on the front or underside of the ice maker assembly, while others may require turning the unit off, manually rotating the mechanism, or even shutting off the water supply before restarting. Newer models with digital control panels may allow for resetting through the refrigerator’s settings menu, adding a layer of convenience.
To ensure a successful reset, it’s important to refer to the user manual for your specific refrigerator model. If you’ve misplaced the manual, digital versions are typically available on Whirlpool’s official website or through third-party appliance resources. Identifying whether your model includes a paddle switch, electronic sensors, or mechanical components can also guide you through the right method. Understanding these differences can prevent unnecessary trial and error and reduce the time spent troubleshooting reset-related issues.